CRIB report now through NDB NEOS

NDB Bank became the first player in the banking industry to tie up with the Credit Information Bureau ( CRIB) in order to create a hassle free and convenient method in which the bank’s customers can register and request for their individual credit reports (iReport) and individual credit score reports ( CRIB Score) from wherever they are in Sri Lanka through NDB NEOS ( mobile banking platform).

In a media release, NDB Director/ Group CEO Dimantha Seneviratne said that the bank is always ready to meet the demands of their customers as and when the need arises.

“The pandemic situation has brought about unprecedented changes in the industry and we have strategised in response to these changes well, ensuring continued support to our customers. With this latest partnership, we have taken digital banking to a whole new level, making it easy and convenient for all customers. Earlier, even if you were outstation, you had to come to the CRIB premises to obtain the report or register for the online service. However, NDB has made it 100 percent convenient for our customers to register and request for their reports via their NEOS mobile app. We have and will continue to flex and reinvest our solutions in response to the customer’s unique needs with our strong digital platform – NDB NEOS,” added Mr. Seneviratne

Accordingly, no paperwork is required to register for obtaining individual credit reports or individual credit score reports via NDB NEOS. Further, no additional verification such as video call or physical verification processes are needed since the customer is already verified. The customer has to simply register once for the CRIB report request service through NDB NEOS following which, the customer can obtain their reports as and when they require. As with all NEOS transactions, this too offers hassle free online payment options through the customer’s NDB accounts, the release said.